FollowMyHealth Support

Phone Support: (888) 670-9775

8am to 8pm Eastern Standard Time, Monday through Friday, National Holidays are observed


What is FollowMyHealth?
FollowMyHealth Patient Walk-Through

FollowMyHealth Marketing Opt-Out

The GW Medical Faculty Associates utilizes FollowMyHealth as our patient portal, powered by Allscripts. If you do not want Allscripts to share your health information with marketing and advertising companies, there’s a simple way to opt out so that you do not receive their marketing. Simply follow these steps in the online FollowMyHealth portal (please note that changing the preference cannot be done from the mobile app), and you will be removed from those communications:

  • Click on “My Account” menu.
  • Select the“Preferences”option from the drop down menu.
  • Select “Communication Preferences” and scroll down to view the section, “Notifications about 3rd Party Partners.”
  • Uncheck both boxes (email and text message) to opt-out from third-party marketing notifications.

If you run into any problems with this process, please don’t hesitate to contact us at 888-670-9775 or email to for assistance.