Maritime Services

Delivering remote medical services to the maritime industry for over 30 years.

In operation since 1989, Maritime Medical Access (MMA) provides a vital service to render appropriate telemedical care to shipping vessels, aircraft, yachts, and teams in remote locations worldwide. We provide on-call physician support, clinical case management, repatriation, training, and recommendations for medical equipment and medicine chests, all through one central 24/7 command center.

When an accident or serious illness occurs at sea, expert medical help may be thousands of miles away. However, having satellite or mobile links to our emergency medicine physicians ensures high quality, continuous care no matter where you are in the world. For 30 years, Maritime Medical Access has been committed to the provision of integrated medical solutions to maximize the quality of medical care and contain the cost of care for the maritime community.

To learn more about Maritime Medical Access’ services, benefits, and our medical team, please click the link below to have a team member contact you.

• How Our Service Works
• What Makes Maritime Medical Access Different?
• Our Team
• About the Worldwide Emergency Communications Center
• About MMA Video Telemedicine

To learn more about Maritime Medical Access’ Services, benefits, and our medical team, please click the link below to have a staff member contact you.

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How Our Service Works

When you have an injured or ill crew member on a ship, aircraft, or in another remote location, help could be hours, days, or even weeks away. The cost and logistics of diversion can be significant. The GW Maritime Medical Access team is here to assist 24 hours a day, 7 days a week, 365 days a year, and our help is only minutes away.

When you call, email, or initiate a video conference, you will be connected to our Worldwide Emergency Communications Center (WECC), where you’ll be greeted by a medically trained operator who will collect basic information about your medical emergency. You will then be connected to one of our board-certified emergency medicine physicians.

All of our emergency physicians have special interests in maritime, aviation, or remote medicine and many have personal maritime experience. They understand that prior training, equipment availability, and transit time to more definitive care are highly variable, and they will work with you to develop a care plan that is compatible with your specific resources and needs. Complex cases in need of follow-up will go on our daily case-management list, and you will have ongoing access to physicians who will re-assess the situation and provide updated recommendations.

If your case requires specialty care, our emergency physicians can add specialists from over 50 medical specialties to the team. If your emergency requires diversion or evacuation, we will assist with the medical logistics to direct you toward a port where there is care available for your specific need. We can also provide medically chaperoned repatriations if your crew member needs to return to the United States for further care.

Learn more about medical repatriations here. 

Our Providers

Neal Sikka, MD	Francis O'Connell, MD	Keith Boniface, MD
John Lafleur, MD, PhD	Rita Manfredi, MD	Tenagne Haile Mariam, MD
Adam Rutenberg, DO	Colton Hood, MD	Cody Johnson, MD
Ted Fagrelius, MD	Leah Steckler, MD

Our Staff

About the Worldwide Emergency Communications Center

Maritime Medical Access delivers seamless communications and operations support through our Worldwide Emergency Communications Center (WECC).

The WECC is staffed by medical providers 24 hours a day, 7 days a week, 365 days a year, and provides a central hub from which to access our services. Communications with the WECC may be initiated by telephone, email, or videoconference.

About MMA Video Telemedicine

Maritime Medical Access has partnered with DigiGone to integrate their video conferencing platform at our Worldwide Emergency Communications Center and is available for clients who choose to use it. DigiGone’s platform gives our operators and physicians the ability to communicate with clients using a simple, low-bandwidth compatible, no hassle digital telemedicine solution. Communications are encrypted and HIPAA compliant and support 2-way or multi-party video, audio, text message, or file transfer, including patient vital signs and EKG.

Video conferencing can be initiated worldwide, anywhere an internet connection can be established, from an appropriately equipped vessel. This access is unparalleled in the industry and provides our clients with assurance that their sick or injured mariner is receiving the best possible care using a platform that keeps air-time costs low. 

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